Hotel Reservation Policy

Reservation Policy

March 19, 2021 2023-12-19 17:49

RESERVATION POLICY:

  1. Check-in time: 11:00 A.M./Check-out time: 09:00 A.M.
  2. NOTE: Early check in and late checkout will be subject to availability of the tents
  3. Production of Valid Passport/VISA is mandatory at the time of Check-in for Non-Resident Indians/Foreign Tourists.
  4. Production of Valid Photo Identity Card is mandatory at the time of Check-in for Indian Nationals.
  5. Booking confirmation is subject to receipt of 100% advance payment at the time of making the reservation.

Children Policy:

  1. Child below 05 Yrs. is complementary sharing with parents bed. .
  2. Child equal or above 05 Yrs. & below 12 Yrs. is 60% of the adult cost sharing with parents' beds.
  3. Child equal or above 05 Yrs. & below 12 Yrs. is 75% of the adult cost using extra bed.
  4. Child equal or above 12 Yrs. will be chargeable as adult fare.  

Cancellation Policy for Individual reservation:

  1. Cancellation before 60 days of the date of Arrival.
  2. 25% of the cost of total booked stay period.
  3. Cancellation before 30-60 days of the date of Arrival.
  4. 40% of the cost of total booked stay period
  5. Cancellation before 21-30 days of the date of Arrival
  6. 50% of the cost of total booked stay period
  7. Cancellation before 07-21 days of the date of Arrival.
  8. 75% of the cost of total booked stay period
  9. Cancellation within 07 days prior to the date of Arrival.
  10. 100% of the cost of total booked stay period.
  11. No Show and Check-out prior to scheduled date of Departure.
  12. 100% of the cost of total booked stay period shall be charged. 
    • Requests for cancellations and changes must be made by contacting Sand Pebbles Reservation Team during office hours: 8 A.M. – 8 P.M. Monday to Saturday. 
      • All cancellations must be confirmed in writing (Email/Whatsapp is acceptable). Cancellation charges will be applied in relation to the notice period between notification of cancellation and the date of stay at each apartment within a booking.
      • Transaction fees are non-refundable, if any.

PREPONEMENT / POSTPONEMENT

  1. Additional 20% of the total tour cost shall be charged in the event of preponed / postponed or amendments subject to availability.
  2. In case of cancellation of Tour, 35% of the total Tour cost shall be charged.
  3. Any legal disputes subject to Bhubaneswar jurisdictions/arbitration only.

Privacy Policy

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How you may provide us your personal information using our website

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Making a reservation/completing forms

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By visiting our website

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Why we collect personal information

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Principles

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